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What are the modes of payment for purchasing on Verkoper? What payment methods do you accept?
We accept the following modes of payment:
Debit/Credit Cards/Net banking of all major banks
Cash On Delivery (COD)
What is COD (Cash On Delivery)? Are there any additional charges for COD orders?
COD means Cash On Delivery. If you are not comfortable making an online payment on Verkoper, you can choose Cash on Delivery (C-o-D) payment method instead. Verkoper offers you the option of paying for the purchase at your doorstep , after receiving your order.You, Just place your order and make cash payment to our COD partner upon the delivery of your item.
Not all deals/products have COD option. Please check the product payment options before buying. Verkoper does not offer COD at all locations.
How do I place Cash on Delivery (C-O-D) order?
All items that have the "Cash on Delivery Available" written are valid for order.
Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select "Pay By Cash on Delivery" and enter the CAPTCHA text as shown, for validation.
Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.
Can I pay COD (Cash On Delivery) for every product I buy on Verkoper?
For most of the products, COD is available and is mentioned on the product page. However, this option might not be available for few products.
How can I pay if the COD option is not available at my address?
If COD option is not available at your address you can choose Net Banking or Credit/Debit Card options. In case you don't have Net Banking or Debit Card options please contact your bank for Debit Card/Credit Card issue.
Why isn't COD available to me?
The cash on Delivery (COD) option is not offered by our Courier partners at few serviceable locations. Hence, based on your location COD option may not be available to you. However, you can always opt for payment through Net Banking or Credit/Debit Card.
We also restrict the Cash on Delivery facility for certain customers based on our long-term experience. To know more, please refer to our Terms and Conditions.
How do I pay using a credit/debit card?
We accept payments made using Visa, MasterCard, and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D secure password.
We accept payments made using Visa, MasterCard, and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
Is it safe to use my credit/debit card on Verkoper?
Don't worry, Your online transaction on Verkoper is secure with the highest levels of transaction security currently available on the Internet. Verkoper uses PayU as a payment gateway to protect your card information while securely transmitting it to the respective banks for payment processing.
Every credit card and debit card payment on Verkoper are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D secure password service for online transactions, providing an additional layer of security through identity verification.
What is a 3D secure password?
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively.
The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
What steps does Verkoper take to prevent card fraud?
Verkoper realizes the importance of strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine cardholder. We apologize for any inconvenience that may be caused to customers and requests them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
My transaction failed but the money was deducted from my account. What should I do?
We regret the inconvenience caused. Please send us a mail at Contact@verkoper.in with your transaction details and we will look into it immediately.
If your money has not reached us, it will surely be refunded back to your account.
What should I do if my payment fails?
If there is a payment failure, please retry ensuring that information passed on to the payment gateway is accurate i.e. account details, billing address, password (for net banking), your internet connection is not disrupted in the process. If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days. All you need is to call us through at +91 7087647466. Call Timings:- 9:30 AM to 7 PM.
Can I use my bank's Internet Banking feature to make a payment?
Yes. Verkoper offers you the convenience of using your bank's Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account while conducting a highly secure transaction. We accept payment through Internet Banking from almost all banks.
Can I make a credit/debit card or Internet Banking payment on Verkoper through my mobile?
Yes, you can make credit card payments through the mobile site.